🛍️ Orders & Payments

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, including Visa, MasterCard, American Express, as well as PayPal.

Q: How do I know my order has been placed successfully?
A: You will receive an order confirmation email shortly after completing your purchase. If you don’t receive it, please check your spam folder or contact us.

Q: Can I cancel or change my order?
A: Yes, but only within 24 hours of placing your order. After that, we begin processing and cannot guarantee changes or cancellations.

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🚚 Shipping & Delivery

Q: Where do you ship to?
A: We currently ship to the United Kingdom, United States, Canada, and Australia.

Q: How long does delivery take?
A: Delivery typically takes 1 to 4 business days, depending on your location. Please note that shipping times start after the order is processed (1–2 business days).

Q: Do you offer free shipping?
A: Yes, we offer free standard shipping to all supported countries.

Q: How can I track my order?
A: Once your order ships, you will receive a shipping confirmation email with a tracking number.

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🔁 Returns & Refunds

Q: What is your return policy?
A: You can return any item within 30 days of receiving it, as long as it is unused and in its original packaging.

Q: How do I request a return?
A: Simply contact us at contact@golftrin.com with your order number and reason for return. We’ll provide you with return instructions.

Q: When will I get my refund?
A: Refunds are processed within 3–7 business days after we receive and inspect your returned item.

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🛒 Products

Q: Are your products original and high quality?
A: Absolutely. All our products are carefully selected from trusted manufacturers and suppliers to ensure quality and performance.

Q: What if my product arrives damaged?
A: Please contact us immediately at contact@golftrin.com with a photo of the damaged item. We’ll send a replacement or process a refund.

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📩 Contact & Support

Q: How can I contact you?
A: You can reach us via:

📧 Email: contact@golftrin.com

☎️ Phone: +44 7473 524646

📍 Address: 31 Sloane Square, London, SW3 3BS, United Kingdom

Q: What are your customer service hours?
A: Our team is available Monday to Friday, 9:00 a.m. – 5:00 p.m. (GMT).